~ e-Portfolio ~
Catherine Girczyc

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Key Communications Skills
  • Interviewing and understanding subject matter and experts.
  • Managing complex and fast-paced projects with changing goals.
  • Outstanding writing skills and information design abilities.
  • Great team player with teaching, mentoring, and collaboration abilities.
  • Concise, clear, relevant audience-appropriate writing.
  • Knowledge of documentation standards, planning, and archival processes.
  • Knowledge of the Agile software development process
  • Production proofing and substantive editing.
  • Project management & estimation skills for technical communications.. 
  • Documentation planning and usability testing.

  • MadCap Flare 2017r# (content management), Capture (graphics), Mimic (video), Lingo (translation)
  • C1 CMS Content Mgmt. System for corporate website (XHTML)
  • Salesforce Knowledge content manager /writer role
  • Adobe CS DESIGN : InDesign, Illustrator, Photoshop, Acrobat, Dreamweaver.
  • Windows Office Suite: Word, Excel, PowerPoint, Publisher, Access.
  • SharePoint, Tortoise SVN.
  • Jing, SnagIt, other screen capture graphics
  • Agile development team plus international team experience.
  • Development tools: VersionOne, HP Quality Center, Redmine  & MKS.
  • CSS, HTML and XHTML for construction of webpages.
  • Working knowledge of: FrameMaker, & RoboHelp.
  • Moodle online teaching classroom as both instructor and student.
  • Interspire Knowledge Base for FAQ and KB online
Tech Comm & Software Skills
MadCap Flare, Lingo and Capture

  • 2010-2018: MadCap Flare Roadshows & MadCap online seminars
  • 2010: MadCap Basic/Intermediate Flare MadSkills Course

Technical Communications Certificate 
  • Vancouver Island University, B.C. 2012
  • CSS / XHTML Basics, Technical Writing Tools, Technical Writing I, Writing Manuals, Designing Documents, Project Management, Copywriting & E-Portfolio.

M.F.A., Drama (Playwriting/Screenwriting) 
  • University of Alberta, Edmonton, AB.
  • Graduated with First Class Standing - 8.2/9 average.

B.A. Honours, English Literature 
  • University of Alberta, Edmonton, AB. 
  • Graduated with First Class Standing
EDUCATION